Betting should be fun — not stressful. ACI 365 wants you to always stay in control. On this page, learn how to set limits, recognise the risks, and get help when you need it.
We're more than just a betting platform — we genuinely care about your wellbeing and your family's.
Set your own daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately — to increase it, you'll need to wait 24 hours.
Set a time limit for how long you can bet in a single session. After the set time, ACI 365 will automatically remind you to take a break.
If you feel you need a break, you can suspend your account temporarily or permanently. Choose any duration from 1 day up to 5 years.
Set a maximum amount for any single bet yourself. This feature helps protect you from placing oversized bets in the heat of the moment.
Age verification is mandatory when registering on ACI 365. No one under 18 can access the platform — this is our strict policy.
If you're experiencing any issues with betting, our trained support team is always ready to guide you in the right direction.
Keep in mind: Betting is a form of entertainment, not a source of income. ACI 365 is committed to helping you enjoy it responsibly.
Responsible gambling means betting in a way where you always stay in control. The core idea at ACI 365 is that betting is meant for your entertainment — it should never negatively affect your family, finances, or mental health.
Many people don't realise how gradually they start spending more time and money on betting. It often begins with a cricket or football match and slowly becomes a habit. ACI 365 wants to identify these patterns early and help keep you on the right track.
Responsible gambling is built on three internationally recognised principles: Control, Awareness, and Balance. ACI 365 has structured its entire responsible gambling framework around these three pillars.
To learn more about responsible gambling, visit our FAQ Page here.
Betting addiction often develops gradually, not all at once. That's why recognizing the signs early is so important. ACI 365 wants to make you aware of the following warning signs:
If two or more of the above signs apply to you, take a break immediately and contact our support team.
Ask yourself the following questions. If most of your answers are "yes", it's time to start using our responsible gambling tools.
As a responsible bettor, always keep this in mind: only bet money you can afford to lose without it affecting your household.
In your ACI 365 account settings, you can set several types of limits on your own. These features take effect immediately and the entire process is completely free.
| Limit Type | Description | Effective Time | Rules for Increasing Limits |
|---|---|---|---|
| Daily Deposit | Maximum deposit amount per day | Instant | After 24 Hours |
| Weekly Deposit | Maximum deposit amount per week | Instant | After 7 Days |
| Monthly Deposit | Maximum monthly deposit amount | Instant | After 30 days |
| Bet Limit | Maximum amount per single bet | Instant | After 24 Hours |
| Session Time | Maximum continuous betting session duration | Instant | After 24 Hours |
Lowering a limit takes effect immediately, but increasing one requires a waiting period — that's the core design of responsible gambling.
If you feel you need stronger control over yourself, ACI 365's Self-Exclusion feature is for you. Once activated, you will be unable to log in to your account for the chosen period.
Log in and click on the "Responsible Gaming" option.
Choose how long you want the break to last — 1 day, 1 week, 1 month, 6 months, 1 year, or permanently.
Verify your identity to confirm the request. Self-Exclusion will take effect immediately.
You can also email us at support@aci365.im — we'll confirm the process on our end.
Once Self-Exclusion is active, there is no way to access your account until the selected period has fully expired.
If there are teenagers or young people at home, it's your responsibility to prevent them from accessing online betting platforms. ACI 365 is strictly for users aged 18 and above, but parents can take a few extra precautions.
ACI 365 verifies age at registration using a national ID or passport. Any account found to belong to a minor is closed immediately.
Keep these simple rules in mind to play responsibly on ACI 365:
Betting addiction is a health issue — there's no shame in it. Seeking help at the right time is the smart thing to do. ACI 365 is always here for you.
ACI 365's responsible gambling tools are completely free and fully confidential.
Here are answers to some common questions about responsible gambling.
Join ACI 365 where safety and entertainment go hand in hand. Our responsible gambling tools keep you in control at all times.